‍We are delighted you’ve come to visit CERAWINGS. Please feel free to read about what encaustic art is, learn about CERAWINGS and our ethos, as well as a bit about us. https://www.cerawings.com/aboutcerawings

If you see something that was sold and you missed out, please contact us at info@cerawings.com and we may be able to accommodate you with your own unique piece.

Encaustic paintings are made with oil pigments, beeswax, and resin. They are a sensory rich work of art and can be gently touched and experienced. This piece is temperature sensitive, please take care to keep the work away from extreme heat or cold. Periodically buff with a soft, cotton cloth to bring out its luster.

We realize that sometimes things happen. We want our art to be proudly displayed in your space. If your art piece gets damaged, we might be able to help. Please feel free to email us at info@cerawings.com. When you reach out, where possible, please provide the name of the piece, size, date purchased so we can reference our records. Please also include images that show the damage and we will assess the damage and reply as to a course of repair if possible. We will convey what that solution might be and related costs for the repair and shipping.

United States domestic shipping is paid for and automatically insured by CERAWINGS through UPS, USPS or another vendor. For Alaska, Hawaii, and international orders please contact info@cerawings.com so we can calculate shipping to ensure your art arrives safely and in a timely fashion. 

Sure, if you are in the Saint Louis Metro East area we would be happy to work out a delivery or pickup solution for you. Please email us at info@cerawings.com to make arrangements. 

We are a small fine art business and are honored that you have selected a CERAWINGS piece for your collection. All our orders are personally processed, packaged, and shipped out by CERAWINGS staff as diligently and efficiently as possible. Generally, when placing your order please allow three to five business days to process and ship your order. Once your order has been fulfilled and sent out for shipping, you will receive a confirmation email to the email address provided at checkout and we will include the shipping and tracking information.    

Because this is a high-quality art piece which can be temperature sensitive if left in extreme cold, heat or wet environments for long periods of time, we require a signature by a responsible party at the time of delivery. While we recognize the required signature can be slightly inconvenient this will protect your investment. This also ensures you have the ability to inspect the package with the shipping partner present at the time of delivery. If anything appears damaged at the time of delivery, please inform the delivery person as well as sending CERAWINGS an email at info@cerawings.com as soon as possible. This way we can expeditiously process a claim with our shipping partner within their required timeline.  

As a collector we recognize you should feel secure in both your purchase and its safe arrival to you. It is important to connect with us immediately following anything unexpected at info@cerawings.com. If something unexpected should happen to your package, such as lost or damaged, we are able to file a claim with our shipping partners. Shipping vendors such as UPS and USPS have very strict guidelines as to insurance claims. Each claim is handled on a case-by-case basis and when reaching out by email, you’ll need to include your original order number with the details concerning the shipment to include images per the requirements of our shipping partners. 

Please note that all returns, exchanges, and inquiries regarding items lost or damaged in transit must be initiated within 14 days of receiving your order. Any inquiries received after the 14-day window will not be eligible for return or refund.

When making an inquiry for a return, the customer will be asked to cover the cost of shipping for the return back to CERAWINGS. If an item arrives damaged, for a refund, the item must be returned to CERAWINGS within seven days of approval for a refund. Items that have been lost or damaged in shipment are only eligible for a refund within 14 days of receiving the shipment. Please note that this is due to the insurance coverage window and coordination time between CERAWINGS and the particular shipping vendor. Any inquiries made outside of this timeframe will not qualify for a return or refund due to the insurance coverage lapse.

Each piece is unique and one of a kind. Once sent and received all sales are final. Returns, refunds or damaged items are addressed on a case-by-case basis. Return shipping costs are the customer’s responsibility and will not be covered by CERAWINGS. Returned pieces are the customer’s responsibility until they are received by CERAWINGS. Please make sure the art is packaged properly and will not be further damaged on return back to CERAWINGS. All items will be inspected once returned for comparison against the photos of the damaged items provided by the customer to ensure additional damage did not occur during return shipping. 

All returns for damaged packages must be insured for the full value of the art, must have a tracking number, and are the responsibility of the customer returning the item to CERAWINGS. This ensures the item was returned and if lost in return transit is insured for the full value of the item.   

Refunds will be credited back to your original method of payment and will post approximately three to five days after the date of processing the refund.

‍We appreciate you visiting www.cerawings.com. The privacy policy below details the information we collect about you, how we might use this information and the privacy and security of our platform Squarespace. By visiting, using, and/or purchasing from the website, you as a customer, accept these terms and practices described in the Privacy Policy.

The website collects various forms of information from our customers for the sole purpose of communicating about our fine art pieces. This collected information may be your name, e-mail address, mailing address, billing information, payment information (credit card numbers, bank information provided, etc.). The website may use this information to verify accounts created through the website, to process and fulfill customer-initiated orders, and to offer product information through e-mail marketing.

‍CERAWINGS will never rent or sell your e-mail address, nor will we share information regarding your billing information with third parties except for the purpose of processing your order payment and as required by law.

‍The CERAWINGS website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including operating and personalizing the website.

‍This website is built using Squarespace and follows the terms and conditions within their specific privacy policy. Squarespace offers additional security as well as maintains their individual disclosure. To view their full Privacy Policy please click here: https://www.squarespace.com/privacy

‍If you have questions regarding our privacy standards, please email info@cerawings.com. ‍

Copyright 2026-All works on this site and elsewhere are copyright protected and cannot be used or reproduced in any form without the expressed permission of CERAWINGS LLC.

The CERAWINGS name, logo, and branding are Trademarked and cannot be used without the expressed permission of CERAWINGS LLC.

~Thank you for respecting our work